Get ratings, reviews, hours, phone numbers, and directions. I requested a prorated refund in the amount of $131.50 for vacating 1/2 a month early. Use RevDex to. [redacted] See response below from the business: Pros. Again, I do apologize for the inconvenience - please let me know if I can be of any further assistance. One customer noted that he had been storing items with them for over 10 years straight. WE REMOVE THE HEADACHE FROM MOVING. Plus a late fee. Best Regards, The refund is $240, they were very adamant to charge my credit card for the amount equal to 3 months' rent as security deposit when I rented the storage unit but were reluctant to refund it when I vacated the unit and they have been unsing my money for weeks. Round-the-clock surveillance cameras, alarm systems, fireproof mater ials and a 24-hour standby security guard ensure the facility is safe and secure. Provide the … The check was then returned to our main office at [redacted]. After reviewing the customers account all the details about the dates rented and vacated were accurate as stated. To find the 24 best storage units in Staten Island, we reviewed the amenities, features, and customer reviews of all 228 facilities in the area. Dear [redacted], Thank you for the email. To whom it may concernMMS mailed refund checks in the amounts of $220 (check #[redacted]) and $20 (check # [redacted]) to the guest on October **, 2014. an email was sent to [redacted] . Response: Its … Itis NEVER our intent to confuse or mislead our customers, and in reviewingyour account and the agreements signed by you, we feel that we were more thanclear on the terms and conditions of your … No sweat. Manhattan Mini Storage and its affiliates provide a full range of products and services to meet your storage and moving needs. Manhattan Mini Storage makes moving and storing simple with a variety of packing and storage supplies. Response: We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved … At Manhattan Mini Storage we pride ourselves in offering the best quality service in the industry some of which include a state of the art secured facility, free storage taxi, free off street parking, free package acceptance, friendly staff on site and we're even open 24 hours, 7 … Additionally, free web personalization tools have been provided via the AudioEye Toolbar, which may be enabled from the Accessibility Statement link found on this page. This is a legal matter, not a customer service dispute therefore we will not be responding to this complaint. VIEW WEBSITE. Manhattan Mini Storage thinks they are God and above the law. Join us for the Grand Opening Celebration of our new Manhattan self-storage facility between 10 AM and 3 PM for free food, fun, and prizes. We have different moving options depending on the size of the move. They are going to probably jive you something about sending it to the wrong address again because that is what they plan on doing to keep the money in their checking account. So I relented and went with them only to be met with a nightmare no customer service wow. Team Lead, Customer Service Center. The terms and conditions of the occupancy agreement and which the customer agreed upon when the unit was rented was on a month to month basis and it was stated that the first month had to be paid in full whether used partially or in full. The guest can either be resent the check or he can pick it up at the [redacted]. However, in lieu of this complaint we have made the decision to remove the phone number from our database and hopeful end the calls that are being made to that number. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Moishe's Self Storage 833 40th Avenue Long Island City, NY 11101. Response: Sending me the check like what was agreed to would be fine also. What I like about my job is that I’ve had the opportunity to grow professionally, also, that I have impacted the lives of the people that I've trained. Sincerely. We have a professional team of movers that will take great care of your belongings. Please let me know if there’s anything else we need to provide to close this case. 104 people have already reviewed Manhattan Mini Storage. New and Improved Customer Experience in Chelsea. Apparently the credit card on file during 5/2013 expired, and was not able to be automatically billed. ... features, and customer reviews of all 228 facilities in the area. Do you agree with Manhattan Mini Storage's TrustScore? Read 1 customer review and book for free today. Response: Several months prior to the expiration of my storage unit contract, MMS notified me that they were moving and our agreement would be nullified on 4/**/2013. We do apologize for the miscommunication but the reason for the first month not being prorated was not related to system not allowing it. Response: 3. back & I was denied.I was also denied an extension to make payments. Specialties: Once known as the Printing District, this section of SoHo is still a hub for multimedia, including advertising, design, communications and the arts. For the past 90 days I have not been contacted by MMS.Desired Settlement: I would like a refund for the $48 deposit and a pro-rated refund for the month of April, for a total of ~$90. Attached is the discount rider signed by you on 5/**/13 in which you agree to accept the terms on receiving a reduced rate in exchange of your commitment to keep your rental through 2/**/14. Consumer https://www.mapquest.com/us/new-york/manhattan-mini-storage-353679456 I used this place for about 20 days in March. Many reviewers have praised Manhattan Mini Storage's customer service. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. To Whom It May Concern, Sincerely, They arrived late and it interfered with our work schedule and we had to end-up taking time-off from work despite all the agreements on a set time of arrival. Menu & Reservations Make Reservations . I talked to several people and they told me that the checks will be sent on [redacted] October. Storage units near me. Manhattan Mini Storage & Edison ParkFast. Order Online Tickets ... clean safe efficient. Resources. Dear Revdex.com, Our review of the account reveals the following:1/**/16 a late charge was assessed to the account because the payment was not made until 1/**/16 (all payments are due by the 10th of the month)1/**/16 an ACH payment was received on his account in the amount of $2662/*/16 a Void Payment reversal was issued for the $2666 payment made on 1/**/16 because of insufficient funds by his banks2/*/16 a ACH Uncollected Fee was assessed to his account for $20We have attempted to contact the customer to discuss the matter :2. The guest check was mailed to him back on 03/**/14. Business How does self-storage in Manhattan work?. Voice your opinion today and hear what 104 customers have already said. Response: I have been totally blown away by the facilities and the EXCELLENT customer... Read more. smart knowledgeable and pleasant … Hello [redacted], [redacted]: Please contact Manhattan Mini Storage directly and/or use the appropriate means of communication to file a formal complaint. . Manhattan Mini Storage, which has 17 locations across its namesake borough, chose Mcgarrybowen from among seven agency finalists. Located on Broadway at 213th St in Inwood. Please join us for the Grand Opening Celebration of our new Manhattan self-storage facility.Swing by between 10 AM and 3 PM for free coffee, donuts and ice cream. They were supposed to return my deposit by sending me a check in the mail in 10 days. [redacted] Response: When we booked the moving component we were promised an arrival time of 9:00 am but they movers did not arrive on time despite repeated calls. They are just stalling because they think I will give up. 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